Professional Certificate Course in Technology and Consumer Behaviour

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Duration

2 Weeks

Pedagogy

Online

Professional Certificate Course in Technology and Consumer Behaviour

This course aims to help learners understand the various factors that shape consumer behavior, including the role of ICT and technology, as well as the positive and negative impacts they have on consumers and the environment. Through exploring consumer insights and methods to adapt customer behaviors, this course will provide learners with practical knowledge to inform their decision-making processes.

After the successful completion of the course, you will be able to learn about the following,

  • How to Use Consumer Insights?
  • Twenty-twenty-one Consumer Survey.
  • Understanding Consumer Behaviour.
  • What is ICT?
  • Technology & Consumer Behaviour.
  • ICT Factors That Shape Consumer Behaviour.
  • Positive Impacts of Technology on Consumer Behaviour.
  • Negative Impacts of Technology on Consumer Behaviour.
  • Methods to Adapt Customer Behaviours.
  • The Impact of Technology on the Environment.

Accreditation

All MSBM courses are accredited by the relevant partners and awarding bodies. Please refer to MSBM accreditation in about us for more details.

Entry requirement

There are no strict entry requirements for this course. Work experience will be added advantage to understanding the content of the course.

The certificate is designed to enhance the learner's knowledge in the field. This certificate is for everyone eager to know more and get updated on current ideas in their respective field. We recommend this certificate for the following audience.

  • Business Manager
  • Consumer Behavior Analyst
  • Technology Strategist
  • Digital Marketing Manager
  • Customer Insights Manager
  • Consumer Experience Designer
  • E-commerce Manager

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What you'll learn

Module 1

Technology And Consumer Behaviour

This course aims to help learners understand the various factors that shape consumer behavior, including the role of ICT and technology, as well as the positive and negative impacts they have on consumers and the environment. Through exploring consumer insights and methods to adapt customer behaviors, this course will provide learners with practical knowledge to inform their decision-making processes.

4 Lectures
1 Quiz

Testimonial

Discover the success stories of learners like yourself

Where learning goes beyond acquiring new skills to also deliver an enjoyable experience.

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Muhammad H.

I learned so much in a short time! I enrolled the course while working full-time and still be able to finish and understand all the lectures. Easy and simple...

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Ang J.

This is my fist time knowing about how the market works and wow logistics , Overall for me is very hard cause I never expected myself to have completed this cou...

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Lutfillo L.

The course is interesting. I took the first time online course, was a little bit excited about it. My biggest concern was about internet speed and its' availabi...